We went parasailing and scuba diving, both awesome experiences. The outdoor pool and kids' club were perfect for some downtime. Just keep in mind that the dining options are a bit repetitive at breakfast. Overall, a solid pick for a fun group trip!

One thing to note, I found the mattress rather firm, which made sleeping a bit uncomfortable for me. Just a heads up if you're sensitive to bedding.

Fabulous stay with great amenities

I had a wonderful experience, particularly with the expansive outdoor pool and the relaxing spa facilities that offered various treatments. The buffet breakfast had an impressive selection, including fresh omelets and pastries. The location was convenient, just a short stroll to the beach, and friendly staff made the entire visit enjoyable. However, the evening entertainment options could be improved to provide more variety.

Had an awesome time here! The buffet breakfast was great, and I really enjoyed the relaxing outdoor pool and beach access. Just a little bummer that finding cutlery during breakfast was tricky, but it didn't ruin the stay. 😊

My stay at Vila Gale Santa Cruz was wonderful! The outdoor pool was inviting and a great spot to unwind. The staff were incredibly friendly and accommodating, always eager to assist. I also loved the variety at breakfast, with fresh fruit options that made each morning enjoyable.

The air conditioning in our room could have been better.

The outdoor pool offers a warm, inviting atmosphere, perfect for a relaxing afternoon swim. Located just five minutes from the airport, it’s incredibly convenient for travelers in transit.

Air conditioning in the room lacked adequate cooling power, making some nights uncomfortable even in October. Instant coffee is the only option for caffeine lovers, which felt lacking at this price point. Additionally, guests can hear planes taking off and landing due to the hotel's proximity to the airport, which might be distracting for those seeking peace and quiet during their stay.

The outdoor pool was warm and inviting, perfect for an afternoon swim.

The air conditioning in our room was weak and not very effective.

This hotel had a fantastic sea view from my room, making waking up a real treat. The room was spotless and comfortable. The pool area was great with plenty of sunbeds, easy to relax without the early morning rush. Breakfast offered a nice variety. I especially liked the fresh fruit options. However, the check-in process was rough. I had to wait a long time, and the staff didn’t provide much information about amenities or the free shuttle. The air conditioning struggled to keep the room cool, which was disappointing. Additionally, I noticed some staff seemed overwhelmed during busy times, which affected the service quality. I also dealt with little red ants in the room, which was unsettling. Despite these issues, the location was excellent, right near the ocean and close to the airport. I enjoyed the overall ambiance but would suggest improvements in service and room maintenance.

my stay at this hotel was relaxing and exceeded my past experiences in santa cruz. the outdoor pool was refreshing, and the spa services were impressive with various treatments. staff were always friendly and accommodating, making my time here enjoyable.

air conditioning didn’t work well

The pool area was fantastic, offering a nice space to relax. Loved the mini fridge in the room for chill drinks. The hotel even had a neat promenade for evening strolls, which was a bonus. Plus, the mini golf kept us entertained! The staff really made it nice, especially with their friendly support.

Nice and chill stay by the sea

Checked in for a week and loved the sea view from our room. Great cocktails at the bar and the breakfast buffet had tons of options, though wait times for fresh eggs were a bit annoying. Housekeeping was on point! Location is perfect for morning beach walks, but don’t expect much nightlife around.

Unexpected challenges, lovely locale

Enjoyed morning swims in the chill of the pool. the nearby village of Santa Cruz was delightful to explore, with friendly locals and cozy cafes.

Unfortunately, the air conditioning struggled to keep us cool, making some restless nights as we tossed and turned in the heat.

It was just a fine choice for a concise stay in Santa Cruz with excellent value for money. The cleaning services were a bit lacking as the garbage wasn't emptied for days. Plan for extra time at check-in since it can take a while.

My stay at this hotel was relaxing but the air conditioning didn't work well. The kids loved the games room and the staff were friendly. Great location near the beach, but the food options were a bit limited.

Pleasant Stay with Friendly Staff

I enjoyed my two-night stay in a comfortable Twin Room. The staff were welcoming and attentive, making my solo trip enjoyable. I appreciated the fresh buffet offerings, especially the homemade desserts. For future guests, remember to utilize the shuttle service for easy access to Funchal!

my stay at vila gale was great! loved the pool, sauna, and gym. the location is perfect, just a short walk to the ocean. breakfast had lots of fruit choices, and i enjoyed the buffet with many options. the spa was also impressive, offering a range of well-being treatments.

i strongly recommend.